Warranty Policy
LIMITED WARRANTY
Effective on products retailed on or after January 1, 2015.
Wallenstein products are warranted to be free of defects in materials and
workmanship under normal use and service, for a period of
Five Years for Consumer Use
Two Years for Commercial/Rental Use
Three Years or 2000 hours for CR models
from the date of purchase, when operated and maintained in accordance with the operating and maintenance instructions supplied with the unit. Warranty is limited to the repair of the product and/or replacement of parts.
This warranty is extended only to the original purchaser and is not transferable.
Repairs must be done by an authorized dealer. Products will be returned to the dealer at the customer’s expense. Include the original purchase receipt with any claim.
This warranty does not cover the following:
1) Normal maintenance or adjustments
2) Normal replacement of wearable and service parts
3) Consequential damage, indirect damage, or loss of profits
4) Damages resulting from:
• Misuse, negligence, accident, theft or fire
• Use of improper or insufficient fuel, fluids or lubricants
• Use of parts or aftermarket accessories other than genuine Wallenstein parts
• Modifications, alteration, tampering or improper repair performed by parties other than an authorized dealer
• Any device or accessories installed by parties other than an authorized dealer
5) Engines. Engines are covered by the manufacturer of the engine for the warranty period they specify. For the details of your engine warranty, see your engine owner’s manual. The owner is responsible for registering the engine with the appropriate engine manufacturer or distributor, as outlined in the Engine Owner’s Manual which accompanied your Wallenstein product. All warranty work must be done by one of the engine manufacturer’s approved servicing dealers.